Last Updated: February 8, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Red Badger Security, the cybersecurity practice of Red Badger Labs LLC ("Company," "we," "our," or "us"), regarding your use of our website redbadgersecurity.com and our cybersecurity services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our services.
Red Badger Security, operating under Red Badger Labs LLC, provides professional cybersecurity services including, but not limited to:
Specific services will be detailed in individual Statements of Work (SOW) or service agreements.
All security testing engagements require a signed Statement of Work (SOW) that clearly defines:
Client warrants that they have legal authority to authorize security testing on all systems, applications, and infrastructure included in the scope. Client must obtain any necessary third-party permissions before testing begins.
We will not conduct testing outside the agreed scope without explicit written authorization. Any out-of-scope discoveries will be reported but not exploited without additional authorization.
The Client agrees to:
Both parties agree to maintain the confidentiality of all proprietary and sensitive information disclosed during the engagement. This includes:
All engagements are conducted under a separate Non-Disclosure Agreement (NDA) that provides additional protections for both parties.
We implement strict data handling procedures:
Our testing follows industry-standard frameworks including OWASP, PTES, NIST, and relevant compliance standards. We adhere to ethical hacking principles and professional conduct at all times.
All vulnerabilities and findings are disclosed exclusively to the Client. We do not publicly disclose vulnerabilities without explicit written permission.
Our testing is limited to the agreed scope and timeline. We cannot guarantee discovery of all vulnerabilities. Security testing provides a point-in-time assessment and does not guarantee future security.
Upon completion of testing, we will deliver:
Reports are confidential and intended solely for the Client. Redistribution requires our written consent.
Service fees are specified in the Statement of Work. Unless otherwise stated:
Late payments may incur interest charges at 1.5% per month or the maximum rate permitted by law, whichever is less.
Unless otherwise stated, all expenses (travel, software licenses, cloud resources) are included in the quoted price.
While we take all reasonable precautions to avoid service disruption, security testing inherently carries risks. We are not liable for:
Our total liability for any claims arising from our services shall not exceed the total fees paid by Client for the specific engagement giving rise to the claim.
Our services are provided "as is" without warranty of any kind. We do not guarantee that all vulnerabilities will be discovered or that systems will be secure after remediation.
Client agrees to indemnify and hold harmless Red Badger Security from any claims, damages, or expenses arising from:
Client may terminate services with written notice. Client remains responsible for fees incurred up to the termination date.
We may terminate services if:
Upon termination, confidentiality obligations continue, and all unpaid fees become immediately due.
All client data, systems, and intellectual property remain the property of the Client.
Our testing methodologies, tools, and proprietary techniques remain our intellectual property.
Reports delivered to Client are for Client's internal use only. Client owns the findings specific to their systems but cannot redistribute our report format, methodology descriptions, or recommendations without permission.
Red Badger Security maintains professional liability insurance (Errors & Omissions) and cyber liability insurance appropriate for the services we provide.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict of law principles.
Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
These Terms, together with any SOW, NDA, and related agreements, constitute the entire agreement between the parties and supersede all prior agreements or understandings.
For questions about these Terms of Service, please contact:
Red Badger Labs LLC d/b/a Red Badger Security
5900 Balcones Drive Suite #29919
Austin, TX 78731, US
Email: [email protected]
Phone: +1 (737) 290-6992